Returns & Refunds Policy

We want you to be happy with your purchase. If something isn’t quite right, you can return your order under the conditions below.

Returns

You have 14 days from the date of delivery to request a return.

To be eligible for a return, the item must:

  • Be unworn and unused

  • Be in its original condition

  • Have all original tags attached

  • Be returned in its original packaging, when possible

We reserve the right to refuse returns that do not meet these conditions.

Please do not send your purchase back to the manufacturer.

To complete your return, we require a receipt or proof of purchase.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products

How to Request a Return

Please contact us in our contact page with your order number and the reason for your return.

We will provide you with the necessary instructions for sending your item back.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Return Shipping

Unless the item is defective, damaged, or incorrect, return shipping costs are the responsibility of the customer.

If you received a damaged or incorrect item, please contact us as soon as possible with photos so we can help resolve the issue.

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges

We currently do not offer direct exchanges. If you need a different size or item, please return your original order and place a new order.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Contact

For any questions regarding returns or refunds, please contact us on our contact page.